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PayPal Troubleshooting – Transaction Locking

If when attempting to import you get a message that KashFlow cannot create your invoices, purchases or bank transactions due to transaction locking – this means that you are attempting to import transactions earlier than the transaction locking date. Transaction locking will need to be disabled prior to the creation…

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PayPal Troubleshooting – Updated Settings

It’s important to note that if you update your PayPal Settings in Settings > PayPal Imports > Pencil Icon this will not retrospectively apply to transactions already imported into KashFlow or present in the staging area. The updated settings will only apply to future imported transactions. If you have made…

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PayPal Troubleshooting – Wire Transfers

This guidance advises on what to do if you notice that our PayPal Importer isn’t recording your PayPal Wire Transfers. Cause & Resolution At the moment the PayPal importer is not able to record the wire transfers. We’re working with PayPal to address this but don’t have information on when…

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