Please sign up to MTD for VAT and connect your KashFlow account to HMRC in order to submit your VAT returns through MTD.
Please click here to find out more.
User is enrolled into MTD Beta or it is after 1 Apr 2019
User has never successfully connected to HMRC and retrieved an obligation
User is below VAT threshold
User is able to manually create VAT return and use Online Filing/Mark as Submitted
User is encouraged to voluntarily sign up and submit through MTD
You must sign up to MTD for VAT and connect your KashFlow account to HMRC in order to submit your VAT returns.
Please click here to find out more.
User is enrolled into MTD Beta or it is after 1 Apr 2019
User has never successfully connected to HMRC and retrieved an obligation
User is above VAT threshold
User is unable to manually create VAT return or use Online Filing/Mark as Submitted
User must sign up and submit through MTD. Unable to submit VAT return by any other method in KashFlow.
You are not authorised to submit VAT returns through MTD for the given VAT registration number. Please check your VAT registration number in VAT settings or Connect to HMRC using valid Government Gateway credentials.
User is enrolled into MTD Beta or it is after 1 Apr 2019.
User is currently connected to HMRC however KashFlow is unable to retrieve users obligations from HMRC.
User may have entered an incorrect VAT registration number in VAT Settings which is not associated with the government gateway user ID and password used to connect KashFlow to HMRC.
User may have connected to HMRC using a government gateway user ID and password which is not associated with the VAT registration number specified in VAT Settings.
You have provided an invalid VAT registration number. Please check your VAT registration number in VAT settings.
Invalid VAT registration number provided.
You have already submitted a VAT return for this period.
User has already submitted for VAT period in question via MTD.
Could be using non-KashFlow MTD compatible software.
Partner logging into Clients KashFlow account via KashFlow Connect
In app warning message
Scenario and reasoning
Please connect your KashFlow Connect account to HMRC and seek authority from your client in order to submit VAT returns through MTD.
Please click here to find out more.
KF Account is enrolled into MTD Beta or it is after 1 Apr 2019
KF Account has never successfully connected to HMRC and retrieved an obligation
KF Account is below VAT threshold
Partner is able to manually create VAT return and use Online Filing/Mark as Submitted
Partner is encouraged to voluntarily submit VAT returns on behalf of client through MTD. Unable to submit VAT return by any other method in
KashFlow. In order to do this the Partner must:
Create an agent services account
Link client to agent services account (“seek authority from your client”)
Sign up client to MTD VAT on HMRC website
Connect KashFlow Connect account to HMRC
You are not authorised to submit VAT returns through MTD for the given VAT registration number. Please ensure your client has signed up to MTD for VAT and granted you authority. Alternatively please check the VAT registration number in VAT settings.
KF Account is enrolled into MTD Beta or it is after 1 Apr 2019
KF Account is currently connected to HMRC however KashFlow is unable to retrieve clients obligations from HMRC
Client may not be signed up to MTD VAT
Partner may not have linked client to agent services account
Partner may have entered an incorrect VAT registration number for the client in VAT Settings which is not associated with the agent services account government gateway user ID and password used to
Connect KashFlow Connect to HMRC
Partner may have connected their KashFlow Connect account to HMRC using an agent services account government gateway user ID and password which is not associated with the clients VAT registration number specified in VAT Settings.
