This article explains what to do if you’ve forgot any of your login details.
Forgotten Username
If you’ve signed up but have forgotten your username try search your e-mail inbox for KashFlow; whenever an account is registered we always send a confirmation e-mail detailing your username and password – all further communications always mention your username also. If you’re still having trouble just drop [email protected] an e-mail.
Forgot Password or Memorable Word
If you have forgot your password and/or your memorable word just click here to be taken to the reset page, just enter in your e-mail address and username and click reset password.
You’ll be instantly sent an e-mail with a new password (and memorable word if selected) and access instructions to the registered e-mail address.
No longer have access to the registered e-mail address
If you no longer have access to the registered e-mail address you will need to e-mail [email protected] with details of your situation. We’ll then have to authenticate you by requesting a series of documents and will advise you on the process.