KashFlow Billing queries – Self Manage

How to update address/contact details on your account

 

Open up KashFlow Bookkeeping and go to:

·         Company Details

·         Click on the Address Line.  This will open all address lines and these can be edited with the correct information.

·         Under Contact Details, you can type in the correct information.

·         Click “Update” at the bottom of the screen.

 

How to upgrade a license from a trial account

 

Open up KashFlow Bookkeeping and go to:

·         Settings> Manage Subscription.

·         Choose the package you wish to subscribe to and click the relevant “Subscribe” button.

·         You will be then asked to enter your card payment details.

 

How to switch account package (New User Interface Only):

 

You are able to upgrade or downgrade your subscription from this page.

 

To do this, open up KashFlow Bookkeeping and go to:

·         Settings> Manage Subscription.

·         Select the package you wish to switch to and click the relevant “Switch to” button.

 

NOTE: 

You will only be able to switch to the Starter package if you are not using any foreign currencies, additional users or imputing more than 10 invoices a month.

 

How to change card payment details:

 

Open up KashFlow Bookkeeping and go to:

·         Settings> Manage Subscription> Change Card Details

 

How to view previous subscription invoices:

 

Open up KashFlow Bookkeeping and go to:

·         Settings> Manage Subscription> Click the link for “You have XX subscription invoices”

 

 

How to cancel your KashFlow Subscription:

 

Open up KashFlow Bookkeeping and go to:

Settings> Manage Subscription> Cancel Subscription.

See how IRIS KashFlow works with your business and your books