Comments on: Sage Head for the Cloud (again) – with CRM http://www.kashflow.com/blog/sage-head-for-the-cloud-again-with-crm/ Tue, 29 May 2012 15:42:30 +0000 hourly 1 http://wordpress.org/?v=3.3.2 By: Matt Chatterley http://www.kashflow.com/blog/sage-head-for-the-cloud-again-with-crm/#comment-4659 Matt Chatterley Fri, 02 Oct 2009 12:04:02 +0000 http://www.kashflow.com/?p=1095#comment-4659 @Mike - years ago I worked for a company who sold a "SaaS" application (before the term was coined, or certainly before it was popularised). It was, however, single-tenanted, which frankly was the downfall of the software and to some extent the company (in the years since it has been bought at least twice, chopped up, passed around, etc - product still exists, but the company has been making a loss for years). The overheads involved are just killer in many cases, whereas multi-tenanted applications offer good profitability, which ultimately is better for the end user as more cash is available for reinvestment into the product! @Mike – years ago I worked for a company who sold a “SaaS” application (before the term was coined, or certainly before it was popularised).

It was, however, single-tenanted, which frankly was the downfall of the software and to some extent the company (in the years since it has been bought at least twice, chopped up, passed around, etc – product still exists, but the company has been making a loss for years).

The overheads involved are just killer in many cases, whereas multi-tenanted applications offer good profitability, which ultimately is better for the end user as more cash is available for reinvestment into the product!

]]> By: Gary Kind http://www.kashflow.com/blog/sage-head-for-the-cloud-again-with-crm/#comment-4658 Gary Kind Mon, 28 Sep 2009 09:07:23 +0000 http://www.kashflow.com/?p=1095#comment-4658 The difference this time around is that SalesLogix is a product that has been web-enabled for some time so rolling it out as a SaaS offering is much easier than the SageLive which was a new product built, lets face it, rather poorly. The issue I see it is that the CRM market is way more fragmented than the financials market is. There are literally hundreds of offerings many of which are web-based and it will be just another hat in ring. Sage's biggest triumph would be to have integrated CRM and Financials but that isn't going to happen any time soon because Sage 50 and 200 are still traditional windows apps. Gary The difference this time around is that SalesLogix is a product that has been web-enabled for some time so rolling it out as a SaaS offering is much easier than the SageLive which was a new product built, lets face it, rather poorly.

The issue I see it is that the CRM market is way more fragmented than the financials market is. There are literally hundreds of offerings many of which are web-based and it will be just another hat in ring. Sage’s biggest triumph would be to have integrated CRM and Financials but that isn’t going to happen any time soon because Sage 50 and 200 are still traditional windows apps.

Gary

]]> By: Green Clouds http://www.kashflow.com/blog/sage-head-for-the-cloud-again-with-crm/#comment-4657 Green Clouds Wed, 23 Sep 2009 08:16:29 +0000 http://www.kashflow.com/?p=1095#comment-4657 [...] But web-based applications, or “SaaS – Software as a Service” solutions, can serve lots and lots of customers without the need for additional servers (unless you follow Sage’s Stupid-as-a-Service strategy). [...] [...] But web-based applications, or “SaaS – Software as a Service” solutions, can serve lots and lots of customers without the need for additional servers (unless you follow Sage’s Stupid-as-a-Service strategy). [...]

]]> By: Ed http://www.kashflow.com/blog/sage-head-for-the-cloud-again-with-crm/#comment-4656 Ed Mon, 21 Sep 2009 15:18:17 +0000 http://www.kashflow.com/?p=1095#comment-4656 Your blog has obviously led to a massive amount of traffic to the SalesLogix site, as it is now down..... "The server has experienced an error. Try again or contact your portal administrator if you continue experiencing problems." http://www.sagecrmsolutions.com/products/sagesaleslogix Your blog has obviously led to a massive amount of traffic to the SalesLogix site, as it is now down…..

“The server has experienced an error. Try again or contact your portal administrator if you continue experiencing problems.”

http://www.sagecrmsolutions.com/products/sagesaleslogix

]]> By: Duane Jackson http://www.kashflow.com/blog/sage-head-for-the-cloud-again-with-crm/#comment-4655 Duane Jackson Thu, 17 Sep 2009 15:26:42 +0000 http://www.kashflow.com/?p=1095#comment-4655 Hi Mike, I guess you're not a KashFlow user? It's very easy, using a multi-tenanted, written-for-SaaS application to configure it all for each customers needs. You just make stuff off-and-onable. I'm not sure I follow why single-tenant doesn't imply separate installations to care for. And if Terminal Services comes into the equiation it certainly isn't SaaS by most peoples definitions! See <a href="http://www.kashflow.com/2009/05/01/saas-the-touring-test/" rel="nofollow">The Touring Test</a> Hi Mike,

I guess you’re not a KashFlow user? It’s very easy, using a multi-tenanted, written-for-SaaS application to configure it all for each customers needs. You just make stuff off-and-onable.

I’m not sure I follow why single-tenant doesn’t imply separate installations to care for. And if Terminal Services comes into the equiation it certainly isn’t SaaS by most peoples definitions! See The Touring Test

]]> By: Mike Boysen http://www.kashflow.com/blog/sage-head-for-the-cloud-again-with-crm/#comment-4654 Mike Boysen Thu, 17 Sep 2009 14:33:44 +0000 http://www.kashflow.com/?p=1095#comment-4654 Actually, this very well be a great idea that could be a threat to the Saas world. Multi-tenant environments do not allow each customer to configure the environment to their own performance needs. Customizations are also difficult if not impossible for individual customers. The single tenant model does not imply that Sage will be caring for each of the customers (with different code). Any business partner can access these systems just as they would any system accessed via Terminal server. Oh, and my understanding is that there will be no "setup". They purchase and their single tenant environment is setup on the fly. It could be very cool. Actually, this very well be a great idea that could be a threat to the Saas world.

Multi-tenant environments do not allow each customer to configure the environment to their own performance needs. Customizations are also difficult if not impossible for individual customers. The single tenant model does not imply that Sage will be caring for each of the customers (with different code). Any business partner can access these systems just as they would any system accessed via Terminal server.

Oh, and my understanding is that there will be no “setup”. They purchase and their single tenant environment is setup on the fly. It could be very cool.

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